Strategic Planning Today for the Delivery of Quality Health Care Research Paper

Strategic Planning Today for the Delivery of Quality Health Care - Research Paper Example As the paper declares in the case of the service industry, it is hard for customers to know the quality of service they will get, and, therefore, depend on history of a business before choosing it as a source of service. Consequently, it is crucial for an institution to have a history of offering outstanding services to increase its customer base. In addition, in the health services industry, quality goes together with safety and customers seek services from highly acclaimed institutions, especially those with high recovery rates and low mortality rates. An institution must create a culture of quality service by one of the two main approaches, quality assurance, and quality control; the former is more suitable since it signifies a commitment to improvement and not just adherence to laid-down standards. If the health care system is not visionary enough to anticipate later changes and modify their approach on patient care, then technological advancement will result in use of equipment that increases productivity without having improvements in the quality and safety of service. In this research paper, strategic planning will be linked to improvements in service delivery. The paper will achieve this by reviewing the literature on research done to improve service delivery, and the consequences of doing so. Finally, the report will summarize the strategy, and make recommendations for improvement if available. Research Sources There have been many research attempts; all aimed at identifying reasons, consequences, factors, and methodologies of implementing research findings to improve the quality of medical care to patients. The findings of these studies, if implemented, stand a high chance of improving the quality of healthcare. However, this implementation depends on various factors incl uding the